Holiday Happiness with Setur

SETUR: No barriers to vacation


As Turkey’s leading travel agency since 1973, Setur is the sole player, which provides service in all areas of the tourism sector.

Setur is the Turkish representative for BCD Travel, which provides corporate ticketing services from over 1,300 offices in 96 countries. The Company is also the licensed Turkish representative for Abercrombie & Kent, the international brand leader in luxury travel, and it represents Orient Express, Uniglobal and Costa. In 2013, Setur’s revenues totaled TL 921 million. During the year, the Company renovated and increased the number of its sales locations. In addition to its five agencies and seven visa application centers, Setur provides services through 41 authorized agents and 248 online agents.

Setur launched BookinTurkey.com in 2001 to promote tourism products and services and to allow online booking. “BookinTurkey.com” won the “Online Travel Reservations/Services Company” award at the Skalite 2013 Quality Awards in Tourism. It also won awards for the Setur brand in the “Conference/Organization Agent” category and the “Tourism Publications” category (Setur Ekstra).

Duty-Free Shops (DFS)

In 2013, Setur had duty-free shop operations at one diplomatic shop, six airports, six land border gates and ten seaports. The Company employed 619 personnel at 23 centers.

Renovation of the 1,500 m2 duty-free shop at Istanbul’s Sabiha Gökçen Airport was completed with the addition of 400 m2 of new space. Setur opened its second exclusive duty-free shop at Istanbul’s Atatürk Airport and began renovations of its first shop there. Permission to open a shop at Ayvalık port was received in January 2014 and all preparations were quickly completed and the shop was made operational.